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shoptalkbd@gmail.com

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Friday 2:00 PM – 10:00 PM

For urgent order issues outside business hours, WhatsApp is monitored. Response time may be longer.

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FREQUENTLY ASKED QUESTIONS

SHIPPING & DELIVERY

INSIDE DHAKA: 24-48 HOURS. OUTSIDE DHAKA: 3-5 BUSINESS DAYS VIA RELIABLE COURIERS.
YES, SAME-DAY DELIVERY IS AVAILABLE WITHIN DHAKA FOR ORDERS PLACED BEFORE 12 PM.

PAYMENTS & SECURITY

WE ACCEPT BKASH, NAGAD, MASTERCARD, VISA, AND CASH ON DELIVERY (COD).
ABSOLUTELY. WE USE INDUSTRY-STANDARD ENCRYPTION AND 3D SECURE PAYMENT GATEWAYS.

RETURNS & REFUNDS

WE OFFER A 7-DAY EASY RETURN POLICY FOR ALL UNUSED ITEMS IN ORIGINAL PACKAGING.
ONCE WE RECEIVE AND INSPECT YOUR RETURN, YOU WILL BE NOTIFIED VIA SMS AND EMAIL.