Contact ShopTalkBD Customer Support

Have a question about your order, delivery, or a product?
Our customer care team is always here to help you.

We aim to provide fast, friendly, and helpful service for every customer across Bangladesh.

📞 Get in Touch With Us

📱 Phone / WhatsApp: +8801886014464
📧 Email: support@shoptalkbd.com
🌐 Website: https://www.shoptalkbd.com
📍 Address: Banani Model Town, Dhaka, Bangladesh

💬 Facebook Page: facebook.com/ShopTalkbd

You can also message us on Facebook or WhatsApp for faster replies regarding your order or delivery updates.

🧾 Order Help & Support Hours

Our support team is available:
🕒 Everyday: 10:00 AM – 10:00 PM (Bangladesh Time)

We usually reply within 10m during working days.

🛍️ Common Support Requests

Before contacting us, you can also visit:

These pages answer many common questions about delivery, returns, and payments.

 

INFORMATION QUESTIONS

❓ Frequently Asked Questions (FAQ) | ShopTalkBD

🛒 1. How can I place an order on ShopTalkBD?

You can place an order directly from our website — www.shoptalkbd.com.
Just select your product, choose the variation (color or size), and click “Add to Cart.”
Then proceed to checkout, fill in your details, and confirm your order.

💳 2. What payment methods do you accept?

We accept:

  • bKash

  • Nagad

  • Rocket

  • Cash on Delivery (COD)
    You can select your preferred payment method during checkout.

🚚 3. Do you deliver outside Dhaka?

Yes! We deliver nationwide in Bangladesh through trusted courier partners.
Delivery usually takes 2–5 business days, depending on your location.

📦 4. How do I track my order?

Once your order is confirmed, we’ll send you a tracking number via SMS or email.
You can track your parcel directly through the courier’s website or contact us for assistance.

🔁 5. What if I receive a damaged or wrong product?

Don’t worry! If you receive a wrong or damaged product, contact us within 24 hours of delivery.
We’ll arrange a replacement or refund according to our Return & Refund Policy.

🧾 6. Can I cancel my order after placing it?

Yes, you can cancel your order before it’s shipped.
Just message us with your order ID via Facebook or email as soon as possible.

🔒 7. Is my personal information safe with ShopTalkBD?

Absolutely. We keep your data secure according to our Privacy Policy.
Your personal details are never shared with third parties.

💡 8. Do you sell original and high-quality products?

Yes! All our products are 100% quality-checked before Delivery.
We source directly from trusted suppliers and ensure authentic quality in every item.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS